Recent improvements to the wawa platform and app

Announcements

Easter break coming up, bank holidays and shifted working hours? We've got you covered.

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Work with files more easily

We've refreshed the way you work with files.

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Prompt to cancel appointments when closing a cycle

When closing a cycle, we'll now prompt you to cancel any upcoming appointments.

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Improved chat UX & typing indicators

We're improving the chat UX and adding typing indicators to help you know when a colleague is typing a message.

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Resolving chat messages

We've made some changes to the way that chats get resolved in order to make it easier to deal with many messages!

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Calendar worklist & statuses

We're introducing the Worklist view to the calendar, which should make it easier to handle patients as they arrive.

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February Roundup

We've been busy in February!

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Customise your cycle types

Tailor the system to your clinic's unique needs by customising your cycle types and treatment protocols.

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Keep track of when a consent was read

If you're trying to get someone to sign something; it's a good signal to know if they've read it!

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In-line notes editor

Navigate around your patient record, and edit notes in our little popup editor!

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Embryology & Aspiration refresh

Embryo development tracking within the Active Cycle has received an update to better align with how our clinics use it. It's faster, and more tightly integrated into the current cycle.

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Consent validity periods

Building on the momentum of the recent changes to consent forms, we continue to improve them!

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Patient intake

Converting patients from interested to booking initial consultations is hard - we've made it easier!

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Patient web portal

Patients can now login and view information about their appointments, consents and more - without downloading the app.

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Self-serve booking pages

Patients can now book appointments directly on your website.

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Introducing the Command Bar

Jump to patients and take action more quickly with the command bar.

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Letter attachments

You can now upload attachments to patient letters by uploading from Files or from your desktop, or from the Patient Files themselves.

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Patient statuses

Assign statuses to patients and help organise your work.

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Re-assign consents

Re-assign consents to yourself or different users in a couple of clicks.

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October Roundup

We've been busy in October! We added the ability to download partially completed consents, and made many performance improvements.

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Overview of your consent forms

It's easier to see what's configured on each consent form now.

September Roundup

We've been busy in September! We added funder types, and made it easier to find a slot that works for you in the calendar.

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Consents - better than ever

Since we launched consents, we've collected a mountain of feedback from both care team members and patients. We've developed the best possible consent solution based on our learnings.

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Completing consents just got easier

The way we present consent forms has received an upgrade. They're faster, less error-prone, and much easier to complete on a phone.

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August Roundup

August brings us fantastic new app updates and an industry-leading Consent solution.

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App: Follicle scans

Ultrasound follicle scans are immediately available for patients to see in the app.

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Consent reviews and amendments

Assign consents for review by a care team, and subsequently request amendments from patients if they require changes.

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App: Semen analysis

Semen analysis is immediately available for patients to see in the app.

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Template quotes and invoices

Create groups of products for invoices and quotes, so you can move more quickly. It's one click to convert a Quote to an Invoice.

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Refreshed Tasks overview

Better support for team collaboration and workstream specific activities.

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Working hours

Configure working hours for individuals in the Calendar.

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Medical information packs

Share PDFs and videos with patients before they complete a consent document.

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July Roundup

We've been busy in July! We've added new video calls, released an activity feed module, and made many other improvements.

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Review consents more quickly

Instead of opening up a consent or having to download it, we now show it as a preview when you open the document.

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Simplify day 1 reporting

Patients can easily report their day 1 within the app, and assign a task to the right team.

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Enhance patient letters with branded letterheads

We've updated Letters with the ability to brand them.

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Chat improvements

Performance and functionality improvements to patient communications

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Joining video calls

It's easy to join and share video call links.

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Blueprint previews

It can be tricky to know what's about to happen when you trigger a blueprint. We've made it clearer!

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Request partner details

We've streamlined the flow of requesting partner details in the app.

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A new look for observations

Observations are now easier to review at a glance, with summaries and individual reports.

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Video calls upgraded!

Video calls are now accessible to multiple parties, on web and mobile.

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June Roundup

We've been busy in June! From tidying up test-results to auto-responses in the chat, we're sure you'll find something useful in June's update.

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Tasks - team assignments and more

Tasks can be assigned to teams, and templates are more easily accessible.

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Chat assignments

It's easier than ever make sure that patient conversations end up in the right place.

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Phone call appointment types

If you're calling up patients, we've made that experience smoother!

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May Roundup

Our Finance module got a big upgrade in May! We introduced Utilisation, our Xero integration and a number of in-app nudges to save finance teams time.

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Document upload improvements

It's always been possible to upload documents via the chat, but we've added a more structured way to do so.

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Send letters to any email address

We've updated patient letters to allow you to add others as a carbon-copy, and also changed the way Stork templates work.

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Cycle outcomes

We've updated the way you track cycle outcomes, capturing and generating more structured data.

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Daily digest email 📬️

Keep an eye on your pending tasks from your email inbox with our daily digest email.

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In-app NPS score and reviews

Collecting feedback from patients about their care should be effortless.

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Introducing utilisations

Tracking what patients have utilised and billing them appropriately is a tricky task. We've made some substantial updates!

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Xero integration

Xero is a cloud based accounting software for small businesses. Sync invoices and patient contact IDs automatically to reduce manual work.

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Egg collection procedure

As we continue to build out our clinical tooling, we've made improvements to our procedures module to better handle egg collections.

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April Roundup

We've been busy in April! It's been a month of shipping all the little things that add up to a better user experience.

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The Doctors Laboratory integration

We've added native support for TDL requests directly within wawa.

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Calendar improvements

We've made improvements to our calendars, both in Outlook Sync and in general function

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Patient letters

We've extended the ways it's possible to communicate with patients via a more formal patient letter function.

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March Roundup

We've been busy in March! We released our new Cycles tool and many more improvements.

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Consent notifications and reminders

Consent signature requests now send an email to everyone, so they can also be completed on a computer.

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Cycles, follicle scans and semen analysis

We've made significant improvements to our new Cycle view, and introduced Follicle Scans and Semen Analysis modules.

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Follicle scans

We've made it possible to review integrated scans, and manually input follicle scans too.

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Outlook Calendar integration

Sync Outlook Calendar managed rooms and resources with your wawa calendar.

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New app home-screen for patients

We've overhauled the app home-screen to be more engaging, and put the most important tasks you need to complete front-and-center.

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February Roundup

We've been busy in February! There are significant updates across the board.

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Patient app 3.9.0

We've improved the onboarding flow so that people don't have to set a password or connect to clinics separately, when they're joining via an invite email. Chat messages have been optimised and it feels much faster.

Simplified consent overview

Consents are getting more powerful -- but potentially more confusing. We made some changes to keep things simple.

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Calendar - day view and more!

It's much easier to get an overview of your day and your colleagues days with the improvements we've made.

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Flags and alerts

Pin an alert or note prominently to a patient profile so it doesn't get missed.

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Community refresh

The in-app Community got a ground-up re-write: it's faster and more reliable, with a nicer onboarding flow to encourage people to participate.

Add a Blueprint to a treatment

Attach a Blueprint to a treatment to streamline the process of necessary data and consent collection.

File uploads

It's much easier to upload files to patient records, now. Files shared by the patient via chat are separated into a different folder. File previews are instant & in-browser; there's no need to download those files to view them.

Upgraded note editor, and templates!

We've overhauled our note editor, and added rich templated content. Standardize your note-taking and improve your workflows.

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Task templates

You're often asking patients to do the same thing, and at similar points during their journey. So we added support for templated tasks, that you can assign to a Blueprint.

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